How Flexible Working Can Benefit Your Firm
Flexible working can take many forms, such as
working reduced hours, working from home, starting and finishing work
earlier/later than normal, and job sharing.
Even though the technology is available to
make flexible working successful, from Skype to cloud-based accounting software
and tax filing solutions, flexible working has yet to really take off in
accounting firms.
However, as the below highlights, there are a
lot of benefits that flexible working can bring to a firm.
Lower costs
From an employer’s perspective, flexible
working can provide cost-saving benefits when it comes to saving on office
space. By having more employees that work flexibly, you could change your
office layout to incorporate more hot desks and move away from permanent
seating plans.
Equally, if flexible working results in
having fewer people in the office at a given time, you could even look to
downsize on office space, saving on leasing costs and utilities along the way.
Attract and retain talent
There are lots of reasons why job seekers
might want flexible working arrangements. Perhaps they would like part-time
work to spend more time at home with the kids, or they would like later starts
and earlier finishes in order to have a better work-life balance.
Whatever the reason, if you’re an employer
that offers flexible working arrangements, you can appeal to top talent that is
specifically looking for a less rigid or office-based working schedule. It can
also help your firm stay ahead of the curve and carve an image as a
forward-thinking organisation.
As an added bonus, flexible workers tend to feel
happier in their position, due to factors such as having a higher level of
control over when or where they work. And having happier staff means having
employees that are less likely to leave.
Improve productivity
By working from home or working non-peak
hours, flexible workers can save a lot of time commuting, as they’re no longer
competing with traffic jams and crowded trains to get into work. Some flexible
workers choose to use this extra time to work, thereby boosting their productivity.
Aside from saving hours travelling to and
from the office, reports also suggest that flexible workers in general are more
productive.
In 2018, a survey
from the Association of
Accounting Technicians (AAT) compared the productivity of two different groups.
One set their own working hours or work location, while the other did not. The
results of the survey were very positive when it came to flexible working and
productivity:
“A quarter [of flexible workers] said they
work longer hours in their new flexi routine than they did when they were
shackled to normal office hours, putting in an extra 6.7 hours more each week
on average than they did when they were at their desks in the office.”
Additionally, the study found that 21% of flexible
workers felt “much more productive” after moving to a flexible schedule.
Less absenteeism
Another benefit of having a flexible
workforce is less chance of staff taking unscheduled time off from work. Say,
for example, a 9-5 office worker’s boiler broke. That employee would likely have
to take some time off work to let a professional into their home to carry out
the repairs.
In contrast, if a flexible worker had the
same issue, they should be able to build the repairman’s visit around their
working day, meaning no hours of lost work and no additional delays when meeting
client deadlines.
It’s not all perfect
Although there are plenty of benefits to flexible
working, it’s not without its drawbacks.
Returning to the AAT’s study, 10% of
respondents were worried they were thought of as work-shy by their colleagues
as they weren’t on hand in the office regularly, and 13% were worried they may
be passed over for promotions as they were out of sight, and so may be out of
mind.
While these are areas of concern, the
positive impact that flexible working can bring to a firm far outweigh the
negatives, and accounting firms thinking about expanding their flexible
workforce could take steps to mitigate these worries.
For example, actively encouraging flexible
working arrangements, with senior members of teams also taking advantage of
flexible working when it suits, can help foster a culture that supports a
non-traditional approach to working, and make flexible workers feel more at
ease.
Making the most of technology
Having adequate technology in place to ensure
flexible working is successful can also help.
Taxfiler, for example, offers award-winning software
that accounting firms can use when preparing and filing clients’ accounts and
tax returns. As it is cloud-based, it’s easy for flexible workers to access and
complete client work when they’re out of the office.
What’s more, Taxfiler’s practice management
software makes it easy to keep track of which staff member has been allocated
specific client tasks, meaning that employees can keep on top of their clients’
deliverables wherever they are.
For more information on how Taxfiler can help your firm, have a look at our online demo.