If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. No software or drivers are available for this product with the selected operating system. Message 6 of 8. Click Finish to complete the installation. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? I hope it helps, a greeting.

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In the Setup Type window, select Custom. See your browser’s documentation for specific instructions. Is my Windows version bit or bit? Modify your browser’s settings to allow Javascript to execute. The Virtual Agent is currently unavailable.

HP DesignJet Plus in Roll Printer – Driver Downloads | HP® Customer Support

From the menu choices, select Install Printeras shown in Figure 1. Message 3 of 7.

Click Finish to complete the installation. This topic has been locked due to inactivity for a long period of time.


HP Designjet 500PS Printer – HP/GL-2 Driver Installation

Ease the cover out in the direction of dssignjet embossed arrow, pivoting it by the hinge clips on the side with the edge cable-hole. I tried using the HP drivers I already had and have worked OK but by following the options that Win provided, I couldn’t get it to recognize any files in the HP folder. Select your operating system and version.

HP 11 Printhead issue. Select the port to which your printer is connected, then click Next. See your browser’s documentation for specific desihnjet. Asia Pacific and Oceania. If you have a question, please create a new topic by clicking here. When the Add Printer Wizard dialog box opens, enter the network path or queue name of your printer. Drivers may be in development so please check back at a later date or visit the product homepage.

HP DesignJet Plus in Roll Printer | HP® Customer Support

This process can take several minutes depending on the number of warranties being checked. Choose a different product.

Europe, Middle East, Africa.


Custom installation for Windows and NT 4. Installing the PCL3 version resolved the initial problem of printing jobs.

David Zuts put a link to it in his answer. Asia Pacific and Oceania. Would you like to view the product details page for the new product? All forum topics Desitnjet Topic Next Topic. Solution Follow the steps below:.

I was told support was unavailble since Select all Deselect all. Microsoft Windows 10 bit. We were unable to retrieve the list of drivers for your product. We are unable to determine hpvl2 warranty status for the product and serial number provided. If you are a system administrator, click here to go to the section on custom installation for Windows and NT 4.